Terms of Service

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use the Service.

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Service. By using the Service you represent and warrant that you meet these requirements. The Service is not directed to, and may not be used by, anyone under 18.

Nepsense provides analytics and informational tools relating to the Nepal Stock Exchange (NEPSE). Features may include, without limitation:

• Aggregated NEPSE market data, prices, indices, and historical information;
• Analytics, charts, stock screeners, and other research tools;
• An AI assistant ("Guru") that generates responses, summaries, and explanations;
• Portfolio tracking, including optional import of holdings data from MeroShare;
• Watchlists and personalised lists; and
• Paper trading and simulated portfolio features for educational purposes.

We may add, modify, suspend, or remove features at any time. Some features may be offered only under paid subscription plans.

When using the Service, you agree that you will not:

• Scrape, harvest, crawl, mirror, extract, resell, redistribute, or commercially exploit any data, content, or output obtained from the Service without our prior written permission;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, models, or underlying systems of the Service;
• Access the Service through automated means, bots, or scripts in a manner that places an unreasonable load on our infrastructure or circumvents rate limits or access controls;
• Use the Service to violate any applicable law or regulation, or the rights of any third party;
• Interfere with, disrupt, or compromise the integrity or security of the Service; or
• Misrepresent your identity, share your account credentials, or use another person's account without authorisation.

We may investigate and take appropriate action, including suspending or terminating accounts, against anyone who violates this section.

Certain features are available only on paid plans. Plans are sold for a fixed, prepaid period (currently 3 months or 1 year) at the price shown in Nepali rupees at checkout. Payments are made through eSewa or Khalti and are received by Motors Nepal Pvt. Ltd., which is the name shown in your wallet. By paying, you also agree to the terms of the wallet provider you use.

• No automatic renewal. Each payment is a one-time charge. Nothing renews or is charged again without you starting a new payment, so there is nothing to cancel. Your access ends at the end of the period you paid for.
• Activation. Your plan activates once the wallet provider confirms the payment to us. If money leaves your wallet but your plan is not active within 24 hours, contact [email protected] with your transaction reference and we will activate the plan or arrange a reversal.
• Upgrades. You can buy a higher plan at any time. Plans are not prorated: the new plan starts from its own purchase date and price.
• Refunds. All sales are final and non-refundable, except where a refund is required by applicable law or where you were charged for a plan that was never activated.
• Price changes. We may change prices and plan features from time to time. A price change never affects a period you have already paid for.

Where offered, new accounts may receive a free trial of a paid plan (currently 14 days). A trial requires verifying a mobile number and is limited to one per person, email address, and mobile number. No payment details are needed for a trial and nothing is charged when it ends; access simply returns to the free features. We may withhold or end a trial if we reasonably believe it is being misused.

The Service, including its software, design, user interface, the Nepsense name and branding, and all original content and compilations created by Nepsense, is owned by Nepsense or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial use.

Market data and other third-party content remain the property of their respective owners and may be subject to additional restrictions. Nothing in these Terms transfers to you any ownership rights in the Service or in any third-party content.

You agree to indemnify, defend, and hold harmless Nepsense and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of the rights of any third party; or (d) any investment or financial decision you make in connection with the Service.

You may stop using the Service and ask us to delete your account at any time by writing to [email protected]. Deleting an account does not refund any remaining paid period. We may suspend or terminate your access to the Service, in whole or in part, at any time and without notice if we reasonably believe you have violated these Terms, if required by law, or to protect the Service or other users.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — shall survive.

These Terms are governed by and construed in accordance with the laws of Nepal, without regard to its conflict-of-laws principles. Subject to applicable law, you agree that any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts of Nepal.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at [email protected].